Introduction to Customer Service
Completed by Sameer Ali Shah
December 27, 2023
18 hours (approximately)
Sameer Ali Shah's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Support
- Category: Conflict Management
- Category: Call Center Experience
- Category: Empathy
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Problem Solving
- Category: Root Cause Analysis

