Understanding User Needs
Completed by Val Bykova
March 18, 2026
10 hours (approximately)
Val Bykova's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: Needs Assessment
- Category: User Research
- Category: UI/UX Research
- Category: Research and Design
- Category: User Experience Design
- Category: Design Research
- Category: Research Design
- Category: Interviewing Skills
- Category: Research Methodologies
