Introduction to Social Media Marketing
Completed by Melanie Swan
November 23, 2025
17 hours (approximately)
Melanie Swan's account is verified. Coursera certifies their successful completion of Introduction to Social Media Marketing
What you will learn
Understand the landscape of traditional, digital and social media marketing
Understand the major social media platforms, how they function, and what role they play in marketing
Create SMART goals, identify KPIs, and define your target audience and their customer journey
Choose the right social media platforms and learn how to create social media policies
Skills you will gain
- Category: Facebook
- Category: Journey Mapping
- Category: Social Media Marketing
- Category: Customer Analysis
- Category: Marketing Channel
- Category: Digital Media Strategy
- Category: Persona Development
- Category: Marketing Effectiveness
- Category: Key Performance Indicators (KPIs)
- Category: Social Media Strategy
- Category: Digital Marketing
- Category: Marketing
