Lead Management in Salesforce
Completed by Başak Kunduracı
January 22, 2026
29 hours (approximately)
Başak Kunduracı's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Lead Generation
- Category: Prospecting and Qualification
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Campaign Management
- Category: Sales Support
- Category: Customer Relationship Management (CRM) Software
