Customer Service Fundamentals
Completed by Joaquim Moura
February 3, 2023
14 hours (approximately)
Joaquim Moura's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Empathy
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Help Desk Support
- Category: Service Level
