Introduction to Customer Service
Completed by Joyce Perry
February 6, 2025
18 hours (approximately)
Joyce Perry's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Customer Service
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques

