Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Jess Wilensky
May 10, 2025
2 hours (approximately)
Jess Wilensky's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Customer Relationship Building
- Category: Selling Techniques
- Category: Sales Prospecting
- Category: Target Market
- Category: Closing (Sales)
- Category: Brand Loyalty
- Category: Rapport Building
- Category: Customer Retention
- Category: Sales
- Category: Persona Development
- Category: Verbal Communication Skills
- Category: Business-To-Consumer
