Quality Improvement and Management
Completed by Zulqarnine Bin Rahmat
November 9, 2025
10 hours (approximately)
Zulqarnine Bin Rahmat's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Monitoring
- Category: Quality Management
- Category: Product Improvement
- Category: User Feedback
- Category: Quality Control
- Category: Technical Standard
- Category: Customer experience improvement
- Category: Process Improvement
- Category: Statistical Process Controls
- Category: Quality Management Systems
- Category: Continuous Improvement Process
- Category: ISO 9000 Series
