Customer Service Fundamentals
Completed by Ifeanyichukwu Agbo
February 25, 2024
14 hours (approximately)
Ifeanyichukwu Agbo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
