Introduction to Customer Service
Completed by Razan Abdalla
January 30, 2024
18 hours (approximately)
Razan Abdalla's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Time Management
- Category: Empathy
- Category: Conflict Management
- Category: Greeting Customers
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
