Customer Service Fundamentals
Completed by Raffaello Ricciato
July 14, 2025
14 hours (approximately)
Raffaello Ricciato's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Process Management
- Category: Customer Engagement
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level

