Customer Service Fundamentals
Completed by Raffaello Ricciato
July 14, 2025
14 hours (approximately)
Raffaello Ricciato's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Concision
- Category: Persistence
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
