Introduction to Customer Service
Completed by meneleck black
May 3, 2024
18 hours (approximately)
meneleck black's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Non-Verbal Communication
