Customer Service Fundamentals
Completed by Grace Eboigbe
December 22, 2020
14 hours (approximately)
Grace Eboigbe's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Service
- Category: Service Level
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Technical Support and Services
- Category: Telephone Skills
