Introduction to Customer Service
Completed by Chibuikem Dickson Nwanjoku
September 25, 2023
18 hours (approximately)
Chibuikem Dickson Nwanjoku's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: Retail Sales
- Category: Communication
