Introduction to Customer Service
Completed by Chibuikem Dickson Nwanjoku
September 25, 2023
18 hours (approximately)
Chibuikem Dickson Nwanjoku's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Communication
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Positivity
- Category: Active Listening

