Understanding User Needs
Completed by Molly Beard
September 26, 2025
10 hours (approximately)
Molly Beard's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Interviewing Skills
- Category: Research Design
- Category: User Research
- Category: UI/UX Research
- Category: Data Collection
- Category: Human Centered Design
- Category: Research
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: Needs Assessment
- Category: Design Research
