Negotiation Skills and Effective Communication
Completed by Nina Li
June 12, 2026
26 hours (approximately)
Nina Li's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
- Category: Relationship Building
- Category: De-escalation Techniques
- Category: Active Listening
- Category: Communication
- Category: Emotional Intelligence
- Category: Negotiation
- Category: Interpersonal Communications
- Category: Conflict Management
- Category: Communication Strategies
