Introduction to Customer Service
Completed by 20210900 Abdallah Amer Abu Khamseh
December 6, 2023
18 hours (approximately)
20210900 Abdallah Amer Abu Khamseh's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Positivity
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
