Introduction to Customer Service
Completed by 20210900 Abdallah Amer Abu Khamseh
December 6, 2023
18 hours (approximately)
20210900 Abdallah Amer Abu Khamseh's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Active Listening
- Category: Retail Sales
- Category: Call Center Experience
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Transaction Processing
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Communication
