Introduction to Customer Service
Completed by ARMEL NJIKE
January 12, 2024
18 hours (approximately)
ARMEL NJIKE's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Sales
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Problem Solving

