Introduction to Customer Service
Completed by Gregory A Benjamin-Smith Jr.
November 27, 2025
18 hours (approximately)
Gregory A Benjamin-Smith Jr.'s account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Support
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Transaction Processing
- Category: Time Management
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Problem Solving
- Category: Communication
