Customer Service Fundamentals
Completed by Edith Gakuo
March 23, 2024
14 hours (approximately)
Edith Gakuo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Service
