Introduction to Customer Service
Completed by Alec Soltes
July 22, 2024
18 hours (approximately)
Alec Soltes's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Communication
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Customer Service

