Opportunity Management in Salesforce
Completed by Rachel W Whittaker
March 12, 2026
25 hours (approximately)
Rachel W Whittaker's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Order Management
- Category: Product Lining
- Category: Order Management Systems
- Category: Sales Process
- Category: Contract Management
- Category: Order Processing
- Category: Kanban Principles
- Category: Request For Quotation (RFQ)
- Category: Closing (Sales)
- Category: Product Assortment
- Category: Product Knowledge
- Category: Sales Management
