Lead Management in Salesforce
Completed by Sean Keith
April 22, 2026
29 hours (approximately)
Sean Keith's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Salesforce
- Category: Sales Pipelines
- Category: Data Import/Export
- Category: Prospecting and Qualification
- Category: Sales Support
- Category: Sales Operations
- Category: Campaign Management
- Category: Data Entry
- Category: Sales Enablement
- Category: Sales Prospecting
- Category: Sales Management
- Category: Customer Relationship Management (CRM) Software
