Introduction to Customer Service
Completed by Janyce Bowers
February 26, 2025
18 hours (approximately)
Janyce Bowers's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Transaction Processing
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Communication
- Category: Time Management
- Category: Empathy

