Introduction to Customer Service
Completed by OMAR SANCHEZ LIRA
May 7, 2025
18 hours (approximately)
OMAR SANCHEZ LIRA's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Communication
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Customer Service

