Conflict Resolution & Mediation: Managing Workplace Harmony
Completed by Saleema Khamis Almahri
October 23, 2025
2 hours (approximately)
Saleema Khamis Almahri's account is verified. Coursera certifies their successful completion of Conflict Resolution & Mediation: Managing Workplace Harmony
What you will learn
Identify the root causes of workplace conflicts.
Apply effective conflict resolution strategies.
Conduct mediation sessions with confidence.
Use tools to foster ongoing workplace harmony.
Skills you will gain
- Category: Root Cause Analysis
- Category: Collaboration
- Category: Discussion Facilitation
- Category: Empathy
- Category: Conflict Management
- Category: Mediation
- Category: Communication Strategies
- Category: Communication
- Category: Employee Engagement
- Category: Trustworthiness
- Category: De-escalation Techniques
- Category: Empathy & Emotional Intelligence
