Lead Management in Salesforce
Completed by Jordan Ecker
March 2, 2026
29 hours (approximately)
Jordan Ecker's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Development
- Category: Sales Enablement
- Category: Promotions and Campaigns
- Category: Prospecting and Qualification
- Category: Data Import/Export
- Category: Sales Operations
