Customer Service Fundamentals
Completed by Ivany Quaresma
January 1, 2025
14 hours (approximately)
Ivany Quaresma's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Customer Support
- Category: Problem Solving
- Category: Help Desk Support
