The DMAIC Framework - Define and Measure Phase
Completed by Vishal Sunil
December 14, 2025
9 hours (approximately)
Vishal Sunil 's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Project Management
- Category: Data Analysis
- Category: Statistics
- Category: Project Schedules
- Category: Statistical Methods
- Category: Scope Management
- Category: Lean Six Sigma
- Category: Project Scoping
- Category: Statistical Analysis
- Category: Performance Metric
- Category: Process Capability
- Category: Project Planning
