Introduction to Social Media Marketing
Completed by Heather Franke
March 29, 2026
17 hours (approximately)
Heather Franke's account is verified. Coursera certifies their successful completion of Introduction to Social Media Marketing
What you will learn
Understand the landscape of traditional, digital and social media marketing
Understand the major social media platforms, how they function, and what role they play in marketing
Create SMART goals, identify KPIs, and define your target audience and their customer journey
Choose the right social media platforms and learn how to create social media policies
Skills you will gain
- Category: Marketing Effectiveness
- Category: Social Media Strategy
- Category: Marketing Strategies
- Category: Goal Setting
- Category: Persona Development
- Category: Smart Goals
- Category: Social Media Marketing
- Category: Digital Media Strategy
- Category: Key Performance Indicators (KPIs)
- Category: Facebook
- Category: Marketing
- Category: Customer Analysis
