Understanding User Needs
Completed by Huan Zhang
August 12, 2025
10 hours (approximately)
Huan Zhang's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Research and Design
- Category: Research Methodologies
- Category: Human Centered Design
- Category: User Research
- Category: UI/UX Research
- Category: Qualitative Research
- Category: User Experience
- Category: Interviewing Skills
- Category: Data Collection
- Category: Research Design
- Category: Design Research
- Category: Research

