Satisfaction Guaranteed: Develop Customer Loyalty Online
Completed by DEWI LUTFIANA SARI BINTI TATOK SAMPURNO
November 28, 2023
15 hours (approximately)
DEWI LUTFIANA SARI BINTI TATOK SAMPURNO's account is verified. Coursera certifies their successful completion of Satisfaction Guaranteed: Develop Customer Loyalty Online
What you will learn
Identify common strategies for building customer loyalty in e-commerce.
Successfully manage client relationships and measure satisfaction.
Gain a competitive edge by learning AI skills from Google experts.
Put together a portfolio and/or resume to present to employers.
Skills you will gain
- Category: E-Commerce
- Category: Digital Analysis
- Category: Customer Retention
- Category: Product Improvement
- Category: Customer Engagement
- Category: Loyalty Programs
- Category: Customer Analysis
- Category: Customer Relationship Management
- Category: Performance Analysis
- Category: Client Services
- Category: Customer and Client Support
- Category: Relationship Management
