Customer Service Fundamentals
Completed by Mohammed Elhussein
October 29, 2023
14 hours (approximately)
Mohammed Elhussein's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Customer Engagement
- Category: Customer Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
