Customer Service Fundamentals
Completed by Ochuwa Emmanuella Okoyomoh
November 18, 2024
14 hours (approximately)
Ochuwa Emmanuella Okoyomoh's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Empathy
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Problem Solving
- Category: Greeting Customers
