Introduction to Customer Service
Completed by Mubbashir Akhlaq Muhammad Akhlaq Khan
October 28, 2023
18 hours (approximately)
Mubbashir Akhlaq Muhammad Akhlaq Khan's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Time Management
- Category: Empathy
- Category: Conflict Management
- Category: Greeting Customers
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
