Understanding User Needs
Completed by Hafida Ettouri Makroumi
June 22, 2025
10 hours (approximately)
Hafida Ettouri Makroumi's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: UI/UX Research
- Category: User Experience
- Category: Human Computer Interaction
- Category: User Research
- Category: Data Collection
- Category: Human Centered Design
- Category: Research
- Category: Needs Assessment
- Category: Research and Design
- Category: Research Methodologies
- Category: Interviewing Skills
- Category: Research Design

