Lead Management in Salesforce
Completed by FAITH KENDI MUGAMBI
October 29, 2025
29 hours (approximately)
FAITH KENDI MUGAMBI's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Support
- Category: Sales Management
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Sales Development
- Category: Sales Enablement
- Category: Campaign Management
- Category: Sales Pipelines
- Category: Sales Prospecting
- Category: Lead Generation
- Category: Prospecting and Qualification
