Lead Management in Salesforce
Completed by Kayla Jane Shade
March 10, 2026
29 hours (approximately)
Kayla Jane Shade's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Prospecting
- Category: Sales Support
- Category: Lead Generation
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Operations
- Category: Data Import/Export
- Category: Prospecting and Qualification
- Category: Sales Development
- Category: Sales Enablement
