Introduction to Customer Service
Completed by Carmen Rudnick
December 13, 2023
18 hours (approximately)
Carmen Rudnick's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Store Operations
- Category: Communication
- Category: Problem Solving
- Category: De-escalation Techniques

