Introduction to Customer Service
Completed by Sylvie Adams
September 19, 2024
18 hours (approximately)
Sylvie Adams's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Service
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy

