Intro to Lean Six Sigma and Project Identification Methods
Completed by Christena Ross
August 16, 2025
6 hours (approximately)
Christena Ross's account is verified. Coursera certifies their successful completion of Intro to Lean Six Sigma and Project Identification Methods
What you will learn
Identify the problem or opportunity to be addressed and then define specific and measurable goals for the project.
Develop a project charter, including its objectives, scope, and required resources.
Identify the needs and expectations of the customers directly affected by the problem or process under consideration.
Create a high-level process map to visualize the process flow and identify areas for improvement.
Skills you will gain
- Category: User Feedback
- Category: Process Improvement
- Category: Performance Measurement
- Category: Risk Management
- Category: Customer Analysis
- Category: Six Sigma Methodology
- Category: Lean Six Sigma
- Category: Key Performance Indicators (KPIs)
- Category: Process Improvement and Optimization
- Category: Risk Mitigation
- Category: Quality Improvement
- Category: Process Mapping
