Call Center Customer Service
Completed by Abdul Samad Soomro
May 10, 2024
19 hours (approximately)
Abdul Samad Soomro's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Data Entry
- Category: Communication
- Category: Call Center Experience
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Record Keeping
- Category: Performance Metric
- Category: Greeting Customers
- Category: Verbal Communication Skills
- Category: Telephone Skills

