Lead Management in Salesforce
Completed by BENJAMIN LAI ZE QIAN
January 11, 2026
29 hours (approximately)
BENJAMIN LAI ZE QIAN 's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Sales Support
- Category: Campaign Management
- Category: Sales Operations
- Category: Data Entry
- Category: Data Import/Export
- Category: Sales Pipelines
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Sales Process
- Category: Sales Development
- Category: Sales Enablement
