Salesforce Basics
Completed by Franciele Silva
January 31, 2025
4 hours (approximately)
Franciele Silva's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Cloud-Based Integration
- Category: Data Security
- Category: Account Management
- Category: Business Reporting
- Category: Marketing Automation
- Category: Sales Development
- Category: Security Management
- Category: Sales Enablement
