Customer Service Fundamentals
Completed by Robert Fleming
November 24, 2025
14 hours (approximately)
Robert Fleming's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer Service
- Category: Customer and Client Support
- Category: Technical Support and Services
- Category: Service Level
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills

