Introduction to Customer Service
Completed by Mireille Iraguha
May 19, 2025
18 hours (approximately)
Mireille Iraguha's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Greeting Customers
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Communication
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
