Introduction to Customer Service
Completed by Nguyen Ngoc Xuan Quynh
November 6, 2024
18 hours (approximately)
Nguyen Ngoc Xuan Quynh 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Service
- Category: Conflict Management
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Time Management
- Category: Problem Solving
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Root Cause Analysis
