The DMAIC Framework - Define and Measure Phase
Completed by Allard Kalverkamp
October 30, 2024
9 hours (approximately)
Allard Kalverkamp's account is verified. Coursera certifies their successful completion of The DMAIC Framework - Define and Measure Phase
What you will learn
Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives.
Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters.
Explain process mapping and define key performance metrics.
Plan data collection activities to quantify the performance of the process.
Skills you will gain
- Category: Statistical Analysis
- Category: Project Schedules
- Category: Scope Management
- Category: Lean Six Sigma
- Category: Statistics
- Category: Project Management
- Category: Data Analysis
- Category: Data Collection
- Category: Performance Measurement
- Category: Statistical Methods
- Category: Performance Analysis
- Category: Process Analysis
